7c77c Privacy Policy

Introduction

7c77c operates an internationally managed online gaming platform serving players in Bangladesh. We are fully aware that when you use our services, you trust us with personal information. This Privacy Policy explains exactly what information we collect, why we collect it, and how we use and protect it.

By accessing or using 7c77c, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the platform and contact our support team if you have any questions.

This policy applies to all users of the 7c77c website and mobile platform, including players registering accounts, making deposits via bKash, Nagad or Rocket, or browsing any of our gaming products such as cricket betting, live casino, slots, and crash games.

Information We Collect

We collect several types of information in connection with your use of 7c77c, which fall into three broad categories: information you provide directly, information gathered automatically, and information obtained from third parties.

Information You Provide Directly

• Full name and date of birth (for identity verification and age confirmation — players must be 21 or older)
• Email address and mobile phone number (for account communication and transaction alerts)
• Username and password (your chosen login credentials — passwords are stored in hashed form, never in plain text)
• Address details including city and district in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)

Information Collected Automatically

• Device and browser information (browser type, operating system, device model) to ensure our platform renders correctly on your phone or tablet
• IP address and approximate geographic location (used for fraud detection and region-based service delivery)
• Session activity logs, including pages visited, games played, bets placed, deposit and withdrawal events, and timestamps in Bangladesh Standard Time (BST, UTC+6)

Information From Third Parties

• Payment processor transaction references from bKash, Nagad, Rocket, Upay, or Dutch-Bangla Bank (we receive confirmation codes, not your full wallet credentials)
• Identity verification data from KYC service partners (when required to confirm your identity per our responsible gaming obligations)
• Fraud screening and risk-assessment signals from industry-standard anti-fraud service providers

How We Use Your Information

We use the information we collect for clearly defined purposes only. We do not use your personal data for purposes beyond what is described in this policy without first obtaining your consent.

• Account registration and management: creating your player account, verifying your identity, and maintaining your account preferences
• Transaction processing: handling deposits and withdrawals via bKash, Nagad, Rocket and other supported payment channels, and maintaining accurate financial records
• Customer support: responding to your queries, resolving disputes, and providing assistance with account issues
• Security and fraud prevention: monitoring for suspicious activity, detecting unauthorized access attempts, and protecting the integrity of our platform
• Responsible gaming compliance: applying deposit limits, self-exclusion tools, and age-verification measures to uphold our 21+ commitment
• Service improvement: analysing aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features

We do not use your personal data to serve targeted third-party advertising. Any promotional communications from 7c77c about bonuses, new games, or special events are sent only to users who have opted in to marketing messages.

Payment Data and Financial Information

7c77c supports deposits and withdrawals through popular Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay, as well as cards through Visa and Mastercard. When you conduct a financial transaction on our platform, the actual payment processing is handled by the relevant payment partner.

We receive only a transaction reference number and a success or failure status — we do not store your bKash PIN, Nagad wallet password, bank card number, or any equivalent sensitive payment credential on our servers. This approach reduces your financial exposure in the event of any platform security incident.

All financial transaction records are maintained in encrypted form. Transaction histories are retained for as long as required to comply with our legal and regulatory obligations.

Cookies and Tracking Technologies

7c77c uses cookies and similar technologies to provide a functional, personalised, and secure experience. Cookies are small text files stored on your device that help us recognise you across sessions and deliver the platform reliably.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly — these include your login session token, language preference, and security tokens. These cannot be disabled without breaking core functionality.
• Analytical cookies: used to understand how players navigate the site so we can improve page layouts, loading times, and game discovery — data collected here is aggregated and anonymised.
• Functional cookies: remember your preferences such as odds display format, language selection (English or Bengali), and recently played games so your experience is consistent between visits.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from logging in or using certain platform features. We do not use cookies to serve third-party advertisements on your device outside of the 7c77c platform.

Sharing Your Information

7c77c does not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances, and always with appropriate confidentiality obligations in place:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard): shared solely to process your transactions; these partners are bound by their own privacy and security standards.
• Identity verification and KYC providers: when account verification is required, limited personal data is shared with our KYC partner solely for the purpose of confirming your identity.
• Fraud detection and security services: anonymised risk signals and device fingerprints may be shared with anti-fraud partners to protect all users on the platform.
• Legal and regulatory authorities: we may disclose data when required by applicable law, court order, or legitimate requests from competent authorities. We will notify you of such requests where legally permitted to do so.

All third-party service providers who handle your data on our behalf are contractually required to process that data securely, use it only for the agreed purpose, and comply with applicable data protection standards.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes described in this Privacy Policy. In practice, this means: account data is retained for the duration of your active account and for a defined period after account closure; transaction records are retained in line with financial record-keeping obligations; logs used for security and fraud detection are retained for a shorter rolling period and then deleted or anonymised.

When data is no longer required, we use secure deletion or anonymisation methods to ensure it cannot be recovered or linked back to you.

Security Measures

Keeping your data secure is a core commitment at 7c77c. We implement a layered set of technical and organisational measures including SSL/TLS encryption for all data transmitted between your device and our servers, hashed storage for passwords, strict access controls limiting which staff members can access personal data, regular security reviews of our systems and infrastructure, and real-time monitoring for anomalous login behaviour or suspicious transaction patterns.

No system can be guaranteed 100% secure. If you become aware of any unauthorised access to your 7c77c account, or suspect that your credentials have been compromised, please contact our support team immediately at [email protected] so we can act quickly to protect your account.

Your Data Rights

As a user of 7c77c,you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances you may ask us to limit how we use your data while a dispute or verification request is being resolved.
• Right to withdraw consent: where our processing is based on your consent, you may withdraw that consent at any time — withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us at [email protected] with the subject line "Data Request". We will respond within a reasonable timeframe and may need to verify your identity before actioning your request.

Age Restriction — 21+ Only

7c77c is an adult-only gaming platform. Players must be 21 years of age or older to register an account or place any wager. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we discover that a user account was created by or belongs to a person under 21, we will close the account immediately and delete the associated personal data.

If you are a parent or guardian and believe that a person under 21 in your care has registered on 7c77c, please contact us immediately at [email protected] so that we can take prompt action.

Third-Party Links

The 7c77c platform may reference third-party services such as payment partners (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming). These third parties operate under their own privacy policies and terms of service. 7c77c is not responsible for the data practices of any external service or platform. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7c77c.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make a material change, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of 7c77c after any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7c77c handles your personal data, our support team is here to help. We aim to respond to all privacy-related enquiries within 5 business days.

You can reach us by email at [email protected]. Please use the subject line "Privacy Enquiry" so our team can route your message to the appropriate person promptly.